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Vet bills shouldn't be the reason you can't say yes to treatment.
Mufasa Insurance Agencies arranges pet insurance across Nairobi City County - Nairobi, Westlands, Upper Hill, Karen and every town in between. Nairobi is where most of Kenya's insurance is bought, and where most of it is claimed. With manufacturing and trading driving the local economy, the cover that makes sense here is specific to Nairobi. We are IRA-licensed, we place with Kenya's major underwriters, and quotes come back the same working day over WhatsApp.
Why Nairobi Is Different
Flash flooding along the Ngong and Nairobi rivers regularly damages ground-floor stock and basement parking. Pets is priced against those specific perils, so tell us your exact location - two animals of the same breed in this county can rate very differently.
The sum insured has to reflect what the animal is genuinely worth - purchase price, pedigree, training invested and, for working animals, what it earns you. Getting that figure right at inception is what makes the claim straightforward.
Group schemes arranged through a cooperative, factory or SACCO price far below individual policies. If there is an organised society covering your area, that is almost always the route we will recommend first.
Coverage Details
Consultation, diagnosis, and treatment costs for illness and injury.
Emergency treatment following accidents.
Cost of surgical procedures when medically necessary.
Cover if your pet injures someone or damages property.
The Process
Breed, age, and general health of your dog or cat.
Pick a plan based on your pet's needs and your budget.
Pay your vet directly, submit the invoice, and get reimbursed under your plan.
Questions
Send us a WhatsApp message or call +254 117 435 865 with the basic details of what you need covered. We come back with quotes from several underwriters the same working day, you pick one, pay by M-Pesa or bank transfer, and we issue the documents. Nothing requires you to travel to Nairobi.
Yes - our office is in Runda, and we can meet you anywhere in the city. Most clients still prefer to do everything over WhatsApp because it is faster.
Same day in most cases. Motor certificates, travel certificates and medical cover notes are issued electronically as soon as payment reflects, so you are covered before the documents reach your inbox.
Generally no, as with most pet insurance, conditions your pet had before the policy started are typically excluded.
Most plans accept pets from a few months old up to a certain age, older pets may face higher premiums or limited cover.
Core cover is for illness and injury; routine/preventive care like vaccinations can sometimes be added as an optional wellness extension.
Free quotes from several underwriters, back the same working day. Pay by M-Pesa and your documents are issued electronically.