Privacy Policy

1. Who We Are

Mufasa Insurance Agencies Ltd (“Mufasa”, “we”, “our”) is a licensed insurance agency registered in Kenya and regulated by the Insurance Regulatory Authority (IRA). Our registered office is at Balcony Farms Gardens, Runda, Nairobi.

2. Information We Collect

We may collect the following personal information when you use our website or services:

• Name, phone number, and email address (when you submit a quote or contact request)
• Insurance-related details necessary to prepare a quote (e.g. vehicle registration, medical history for health cover)
• Usage data collected automatically via cookies and analytics tools

3. How We Use Your Information

• To prepare and deliver insurance quotes
• To process and manage your insurance policies
• To contact you regarding renewals, claims, or policy updates
• To improve our website and services
• To comply with legal and regulatory obligations under Kenyan law

4. Sharing Your Information

We share your information only with the insurance underwriters necessary to place your cover, and with third-party service providers who assist us in operating our business (e.g. IT providers, communication platforms). We do not sell your personal data to any third party.

5. Data Retention

We retain personal data for as long as your policy is active and for a minimum of seven (7) years after the policy expires, as required by Kenyan insurance regulations.

6. Your Rights

Under the Kenya Data Protection Act 2019, you have the right to access, correct, or delete your personal data held by us. To exercise these rights, contact us at info@mufasainsurance.co.ke.

7. Cookies

Our website uses essential cookies to ensure basic functionality. We may also use analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings, though this may affect site functionality.

8. Contact Us

Questions about this policy? Reach us at info@mufasainsurance.co.ke or call +254 117 435-865.